Team: Catering Retail Team

Department: Catering at QEQM Hospital, Margate

The retail section of catering who work in the Restaurant at QEQM. They’re all responsible for serving those that use the restaurant on a daily basis and providing an enjoyable food service.

What is the most rewarding thing about working in your area of the organisation? Working with our colleagues within the Catering Department, we’re a very close-knit team and get on well.

What is the biggest challenge in your area of work? All the changes to our roles during the last 18 months have been a massive challenge, the way we work has changed a lot.

What would you like people to know about your area of the organisation? We’re still maintaining our Covid guidelines within the restaurant at the moment, we’re maintaining a safe service wherever possible but we can only do that with the co-operation of everyone within the hospital in following correct PPE and Infection Control processes and maintaining social distancing where possible.

Team: Catering Team (Patient feeding)

Department: Catering at QEQM Hospital, Margate

What is the most rewarding thing about working in your area of the organisation? Knowing that the patients are eating well and getting the food that they require will help with their recovery and getting them back to a normal healthy life.

What is the biggest challenge in your area of work? As we feed all of the patients at certain times of the day specific jobs have to be done by certain times so that the patients all get fed on time, this can be challenging, especially when deliveries run late it can put us behind. It can be very demanding at times as we feed over 300 patients a day as well as hospitalities, retail and departments.

What would you like people to know about your area of the organisation? We’re a very small team but we all work well together, most of us have been here over 10 years so have built a good working relationship.